Now Open Weekends! Our store is open Saturday-Thursday 9 am to 10 pm and Friday 4 pm to 9 pm.

Customer Service

We want your experience here at to be a great one! We are here to help answer questions about our products and services.

In addition to our retail and online stores, we accept orders via e-mail and phone.

To get in touch:

  • Drop by our store in Royal Plaza on Al Sadd Street. We're on the first floor, directly behind the elevators, next to Mosafer. Map
  • Chat with us online or leave us a message in the bottom right corner.
  • Send us a message on Whatsapp at +974 5512-3374.
  • Call us at +974 4411-0147 (English), +974 6688-2400 (Arabic).

للمزيد من المعلومات باللغه العربية، يرجى الاتصال على -+974 6688-2400. سيكون من دواع سرونا مساعدتك

    Store hours:
    Saturday-Thursday: 9:00 am to 10:00 pm
    Friday: 4:00 pm to 9:00 pm
    Shop 24/7 at

    How can you get your order?
    -Curbside Collect (collect from back entrance of Royal Plaza)
    -Collect in the Sensory Souk store
    -Free delivery on orders of 200 QR+