If you place your order by 6:00 am AST, your order will be delivered
the same business day. If it's received after 6:00 am, it will be
delivered the next business days. Business days are Saturday-Thursday.
You will receive a message from our team indicating the delivery time-frame and the amount due.
We want you to be happy with your Sensory Souk purchase!
If you'd like to return or exchange items purchased through our website, please e-mail us at firstname.lastname@example.org with the following details:
» order number and date
» item(s) you wish to return (item name, barcode, quantity)
» reason for return
Once we receive this information, we will e-mail you a
return-authorization code which you must include with your return. After
you mail your package, be sure to e-mail us the tracking number so we
know when to expect your return.
Products purchased through
SensorySouk.com may be returned within 15 days of delivery for a refund
or store credit (upon approval), minus your original shipping charge, if any.
For more information on our return policy, click here.